Assist in any area of the store as needed.Help orient new café servers, ensuring a smooth acclimation to the store and the bookselling culture.Protect Company assets by ensuring the accurate execution of loss prevention procedures, including cashiering and inventory standards, waste logs monitoring, sample recording, coupon redemption and discount and return policies.Ensure execution and compliance with operational standards for the Café.
Drive sales by engaging all customers in the café and customer sampling of Café products. Use the maintenance checklists throughout the day to maintain Café cleanliness. Perform all support tasks in the Café, including baking, completing prep sheets, cleaning cases and equipment, and restocking displays. Prepare and serve drinks and food in accordance with the Café standards and health code. Ensure all customer transactions are processed accurately and in a timely manner. Greet and establish rapport with customers, proactively engaging them in conversations about the Café products, services, and promotions to determine their needs and recommend the right products. Execute on the café service standards: offer a warm welcome, recommend add-ons, personalize the customer’s order, offer membership, and thank the customer. Deliver exceptional customer service that ensures sales and high levels of customer satisfaction. You care about and value people and exemplify the company’s core values. You make the Café experience interactive and engaging by enthusiastically sharing your knowledge about the products and services and meeting the needs of the customer. Teen Jobs at Barnes & Noble and Age RequirementsĪs a Barista/Café Server at Barnes & Noble, you are responsible for selling by providing exceptional customer service in the Cafe through the company’s café service standards. Their knowledge of popular culture and trends as well as the products Barnes & Noble sells helps the booksellers stay fresh and relevant. The company hosts nearly 100,000 events a year, and they count on their Booksellers to engage with customers, including regional businesses and educational and entertainment institutions, tailoring the stores to become pillars of the local communities. The exceptional, personalized service they offer is what connects the brand to their customers. The Booksellers and Café teams are the frontline of Barnes & Noble’s business. To get an entry-level job at Barnes & Noble as a barista/cafe server or a bookseller, you must be at least 16 years old. 
How Old Do You Have to be to Work at Barnes & Noble?
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